Cookie Policy

The Relational Studio | www.therelationalstudio.ca

Effective date: Oct 20, 2026

This Cookie Policy explains how The Relational Studio uses cookies and similar technologies on www.therelationalstudio.ca, how third-party services may use them, and how you can manage your choices. Read it together with our Privacy Policy.

1. What cookies and similar technologies do

Cookies are small files stored by your browser when you visit a website. Session cookies normally expire when the browser session ends. Persistent cookies remain until their expiry date or until you delete them. Similar technologies, including pixels, browser storage, and scripts, can record preferences or send information about website interactions without necessarily placing a cookie.

First-party cookies are associated with our website. Third-party technologies are provided by services such as Google, Meta, or CookieYes. They may process information including online identifiers, IP address, browser information, pages visited, and permitted interaction data.

2. Technologies used on this website

Necessary and security technologies. The website uses technologies to support its operation, record cookie consent choices through CookieYes, and protect forms through Google reCAPTCHA. reCAPTCHA evaluates technical and interaction signals to help detect spam and automated activity. Google documents a cookie named _GRECAPTCHA used for risk analysis. Security technologies are used for protection rather than advertising.

Functional preferences. Our multilingual website uses a language preference cookie, pll_language, to remember your chosen language. The version reviewed during preparation of this policy sets this cookie for approximately one year. Functional preferences are managed separately from advertising choices where supported by our consent settings.

Analytics. Google Analytics uses cookies and similar technologies to help us understand visits, traffic sources, and website interactions. Analytics technologies are optional and are activated only after the relevant consent.

Advertising measurement. Google Ads tracking and Meta Pixel use cookies, pixels, or related identifiers to help measure campaign results and attribute permitted website interactions to advertisements. These tools may communicate with Google or Meta. Advertising technologies are optional and are activated only after the relevant consent. Their use is subject to restrictions concerning sensitive information, as explained in our Privacy Policy.

3. Cookie names and duration

The cookies actually used depend on the live website configuration, your browser, your consent choices, and the features you use. Some third-party technologies may change their cookie names or storage periods. CookieYes provides the current cookie descriptions, providers, categories, and durations in the cookie details available through our consent interface. These details supplement this policy.

Persistent cookies remain until the relevant expiry date unless you delete them sooner. Some settings may renew their expiry when you interact with the website. Deleting a cookie does not necessarily delete information already received by its provider. Contact us if you need clarification about a listed technology or its retention.

4. Managing consent with CookieYes

On your first visit, our CookieYes banner allows you to accept optional cookies, reject optional cookies, or choose categories. Necessary technologies remain enabled where needed to operate and protect the website. You can revisit your choices through the cookie preferences control on the website and withdraw consent to optional categories at any time.

Change your cookie preferences

We do not treat continued browsing as consent to optional cookies. Declining analytics or advertising cookies does not prevent you from viewing the public website or contacting us. Disabling a functional preference may mean the website no longer remembers your language. If you cannot submit a form because a security tool is blocked, you can contact us by email or telephone.

Changes to consent apply to future activity. Some cookies already stored may need to be removed through your browser, and withdrawing consent does not automatically erase data already collected lawfully. Cookie preferences can be specific to a device or browser; you may need to set them again after clearing browser storage or using another device.

5. Browser and provider controls

Your browser settings usually let you inspect, delete, or block cookies. Blocking all cookies can affect website functions. Browser cookie controls may not prevent every pixel request or other tracking method, so use the CookieYes preferences as well.

Google provides advertising controls at myadcenter.google.com and an Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout. Meta provides advertising preferences through its account settings. Provider controls operate according to the provider’s terms and may not stop all information collection or all advertisements.

6. Information shared with providers

When a third-party tool runs, its provider may receive information directly from your browser, including identifiers and the page or event associated with the request. Because this website concerns therapy, page and event details can be sensitive. Our tracking configuration must exclude inquiry contents and sensitive clinical information, and optional tracking remains subject to your consent. Cookie consent is not permission to disclose information that applicable law or platform rules prohibit sharing.

For more information, see:

The version and configuration of reCAPTCHA affect the applicable Google service terms.

7. Updates and contact

We may update this policy and the CookieYes cookie details when technologies or requirements change. We will update the date shown on the published policy and request new consent where required. Questions about cookies or related personal information can be directed to our privacy contact.